Peak Recovery and Performance Terms & Conditions, Waiver Policy and Refund Policy

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Last updated 20th March 2026

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This Site is owned and operated by Peak Recovery and Performance.

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These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the services provided by Peak Recovery and Performance online and in person.

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Please read these terms and conditions carefully. Your use of the site, the purchase of any services, or attendance at any sessions will be subject to these terms and conditions. By engaging with our services, you agree to be bound by them.

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Important Liability Statement

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The information available on or through this site, and the services supplied via or in connection with this site or in person by Peak Recovery and Performance, do not constitute medical advice. It is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such services are suitable for you.

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Before commencing any massage therapy, stretch therapy, remedial soft tissue therapy, or exercise/online coaching programme, you should consult your doctor or qualified healthcare professional.

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It is essential that you provide accurate and complete health and personal information. Peak Recovery and Performance cannot be held liable for any issues arising from incorrect or incomplete information provided by you.

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We aim to ensure all information provided is accurate; however, we accept no liability for any errors or omissions. We exclude all liability for any action taken or loss or injury suffered (including indirect or consequential loss) as a result of relying on information provided through our services.

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By participating in any service, you acknowledge and accept the inherent risks involved and agree that you, your legal representatives, and your heirs release and discharge Peak Recovery and Performance and its practitioners from liability for injury, loss, or damage, except where caused by proven negligence.

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Warranties

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Peak Recovery and Performance warrants that all services will be provided with reasonable care, skill, and professionalism.

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Definitions​

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• “Services” refers to all services offered by Peak Recovery and Performance, including but not limited to massage therapy, stretch therapy, remedial soft tissue therapy, and 1:1 online coaching.

• “Site” refers to any website or platform operated by Peak Recovery and Performance.

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Health & Participation Requirements

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By booking or attending any session, you confirm that:

• You are physically and medically fit to receive treatment or participate in coaching.

• You have disclosed all relevant medical conditions, injuries, and medications.

• You will inform us immediately of any discomfort or concerns during sessions.

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Peak Recovery and Performance reserves the right to refuse or stop treatment or coaching if, in our professional opinion, it is unsafe or not in your best interests.

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Massage & Therapy Services Disclaimer​

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Massage therapy, stretch therapy, and remedial soft tissue therapy are not substitutes for medical treatment. These services are intended to support general wellbeing, recovery, and performance.

We do not diagnose medical conditions or prescribe treatments.

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Online Coaching Disclaimer​​

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1:1 online coaching programmes may include exercise guidance, mobility work, and lifestyle recommendations. Results are not guaranteed and depend on individual effort, consistency, and external factors.

You are responsible for performing exercises safely and within your limits.

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Site Usage and Intellectual Property Rights​

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You may use the Site for personal and lawful use only. You may not copy, reproduce, or distribute any content for commercial purposes without written permission.

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All materials, branding, logos, and content are the intellectual property of Peak Recovery and Performance and may not be used without prior written consent.

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You must not use the Site to:

• Transmit unlawful, harmful, or offensive material

• Misrepresent your identity

• Attempt to gain unauthorised access to systems

• Disrupt the functionality of the Site

We reserve the right to restrict access or take appropriate action if these terms are breached.

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Your Personal Information​​

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Your personal data will be handled in accordance with our Privacy Policy.

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Liability​

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Subject to the Important Liability Statement, all services are provided on an “as is” basis. Peak Recovery and Performance makes no guarantees regarding outcomes.

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We are not liable for:

• Injuries sustained during or after sessions where guidance has been followed incorrectly

• Losses resulting from reliance on information provided

• External factors beyond our control

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Booking, Payments & Pricing

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• All sessions and coaching services must be paid for in advance unless otherwise agreed.

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Contact Us

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If you have any questions please get in touch at peakrecoveryandperformance@gmail.com